We recognize that different developers have different needs and expectations when it comes to technical support, which is why we have put together two distinct paths: self service and traditional, paid support. We encourage you to use either or both options to fit your particular needs.
If you need help with LumenVox products, we have a number of self-service resources that may answer your questions:
Traditional technical support is available by phone or e-mail with a paid support contract. Unfortunately, we cannot provide any kind of support without a technical support contract. We encourage users without support contracts to use the LumenVox Developer Forums as a place to ask questions, report bugs, or otherwise get help.
For more information on purchasing a technical support contract, please contact your account representative.